FAQ

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IS THIS A REALLY A CHOCOLATE BAR?

It sure is! This is the real deal – it’s your typical delicious chocolate bar without the bad stuff!

HOW DO YOU SWEETEN YOUR BARS?

We sweeten our Protein Chocolate Bars exclusively with stevia and erythritol. Stevia is a natural herb and sweetener found in South America and has been used to sweeten food since the 16th century! Erythritol is a natural sugar alcohol, which is unlike any other, as it doesn't affect blood glucose or cause bloating, making it the perfect keto sweetener.

WHAT MAKES ZORAW CHOCOLATE BARS LOW-CARB AND KETO FRIENDLY?

We replace the sugar and bad fats found in traditional sugary chocolate bars with the perfect blend of natural keto sweeteners: stevia and erythritol. We use cocoa butter, mass and nibs which ensure there’s an abundance of healthy fats!

WHAT IS THE SHELF LIFE ON ZORAW CHOCOLATE BARS?

The shelf life is one year.

ARE ZORAW CHOCOLATE BARS GLUTEN-FREE AND GRAIN-FREE?

Yes, all of our chocolate bars are naturally gluten-free and grain-free.

ARE ZORAW CHOCOLATE BARS DAIRY-FREE OR VEGAN?

No, our bars are not dairy free or vegan. All ZoRaw chocolate bars contain grass-fed whey protein isolate.

HOW MANY GRAMS OF NET GRAMS OF CARBS ARE IN ZORAW CHOCOLATE BARS?

ZoRaw Protein Dark Chocolate Bar has 2g of net carbs

ZoRaw Protein Milk Chocolate Bar has 4g of net carbs.

ZoRaw Protein Milk Chocolate Bars - Almonds has 4g of net carbs.

WHAT ARE NATURAL FLAVOURS?

Each bar is composed of a blend of vanilla flavourings that are derived from natural sources such as vanilla orchid.

WHAT ARE NATURAL FLAVOURS?

Each bar is composed of a blend of vanilla flavourings that are derived from natural sources such as vanilla orchid.

IS CHICORY ROOT (INULIN) A KETO-FRIENDLY FIBER?

Yes! Not all fiber is suitable for keto, but Inulin is! The type of type of fibre matters e.g. insoluble vs. soluble. The fibre source in each ZoRaw Chocolate bar is from inulin and cacao which are both insoluble fibres. Insoluble fibres cannot be absorbed and have no effect on blood sugar and ketosis. Therefore, can be deducted from the total carb count for anyone following a keto diet.

HOW ARE NET CARBS CALCULATED?

Total Carbohydrates – Fibre – Erythritol

WHAT IS CONSIDERED A SERVING FOR A ZORAW CHOCOLATE BAR?

The entire bar!

WHAT ALLERGENS ARE PRESENT IN ZORAW CHOCOLATE BARS?

All of our chocolate bars are naturally gluten-free, grain-free and soy-free. All bars except for the almond bar are also tree nut and peanut-free. There is a risk of cross-contamination, if you have a severe nut allergy please do not purchase.

WHERE CAN I BUY ZORAW CHOCOLATE BARS?

You can purchase our products directly from our site or from a store near you! Check out our store locator page: https://www.zorawchocolates.ca/pages/store-locator

WHERE ARE ZORAW CHOCOLATE BARS MANUFACTURED?

ZoRaw Chocolates is proudly Canadian. All ZoRaw products are made in house at the ZoRaw Chocolate Factory in Toronto, Ontario.

WHERE DO YOU SHIP YOUR PRODUCTS TO? DO YOU SHIP INTERNATIONALLY?

We currently only offer shipping to US addresses, including Alaska and Hawaii on www.zorawchocolates.com and shipping to Canadian addresses on www.zorawchocolates.ca

HOW FAST IS SHIPPING?

Please allow 1-3 days to process your order and an additional 3-5 days for shipping. Shipments to P.O boxes will take an additional 4-8 business days.

CAN YOU TELL ME MORE ABOUT YOUR SUBSCRIPTION?

You can subscribe to receive our bars every 15, 30, or 45 days with 10% off. You can cancel your subscription at any time.

WHEN DO I GET CHARGED FOR MY ORDER?

You get charged when you place your order on our website.

WHAT IS YOUR RETURN POLICY?

In case of damages/product defects, we accept returns fora full refund on any product purchased in the last 30 days directly from our website. Please email info@zorawchocolates.com and we will gladly send you a pre-paid return shipping label. After you have sent the order back to us, please let us know and we will refund your order right away.

We also have a 30 day taste satisfaction guarantee. Please email info@zorawchocolates.com, and we will gladly send you a pre-paid return shipping label. After you have sent the order back to us, please let us know and we will refund your order right away minus any shipping fees. Please note our 30-day taste satisfaction guarantee only applies to first-time purchases of a flavor and we will refund up to 1 flavour so that you can try any flavor out risk-free. If you ordered more than that, we will only pay for 1 flavour so we recommend you order less if it is your first time tasting a flavor and you are unsure if you will like it!

I STILL HAVE MORE QUESTIONS, WHERE CAN I SPEAK TO SOMEONE?

Contact us via the chat options, contact form or email: info@zorawchocolates.com.

WHY THE HIGH FATS?

The high fat content in each bar comes only from the cocoa butter in the chocolate! Cocoa butter, which is high in saturated fat is made up of stearic acid. Steric Acid is a saturated fat but due to its chemistry it does not raise LDL cholesterol (the bad cholesterol) as do most other saturated fats. This is because stearic acid is actually converted to oleic acid (a heart-healthy monounsaturated fat) in the liver.

Those following a high fat and low carb diet do so that their body can switch to fat for energy rather than carbohydrates.

Of course everyone's dietry needs are different so always consult with your doctor if you have restrictions!